In most of the cases you might need to send me the console log if you asked me for a support.
Here is how to dump the console file into the file :
1. Open Developer Tool window by pressing F12
Note: If you cannot open the developer tool, that means you’re not using developer version. Please follow this instruction instead.
Open the console tab in the developer tool window.
![](https://dreamsavior.net/wp-content/uploads/2020/07/console-log.png)
2. Right click, then select Save as
![](https://dreamsavior.net/wp-content/uploads/2020/07/console-log-save.png)
A save as dialog window will appear. Save the .log file into your hard drive.
3. Remove personal information
You can use the “Find & Replace” feature on the notepad or any text editor to remove all of your personal information that might logged into the log file.
Personal information such as but not limited to :
- The user name of your OS
Translator++ doesn’t use your username. But it might be appear on the temporary folder path. - The title of the game you’re working on.
I don’t want to know what game you’re working on.